Privacy Policy for Sing It Bold

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Last Updated: 11 November 2024

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Introduction

Welcome to Sing It Bold. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information from users of the Sing It Bold app and website. By using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information directly from you when you interact with our app, website, or through sign-up processes. This may include:

• Personal Information: When you register as a member, book a taster session, or contact us, we may collect personal information, such as your name, email address, contact details, and payment information.

• Usage Information: Information about how you use our app and website, such as session data, song preferences, or video playback, is collected to help us improve the user experience.

• Device Information: We may collect information about the device used to access our app, including IP address, browser type, and operating system.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Access: To enable you to access members-only resources, such as song libraries, vocal range tools, and event updates.

• Improving Our Services: To enhance app and website features, optimise functionality, and create new offerings that support our choir members.

• Billing and Payment: To process payments for membership subscriptions, taster sessions, and other choir services.

• Communication: To respond to inquiries, send updates, and notify you of new resources, events, or changes in our services.

• Legal Compliance: To comply with laws, regulations, and contractual obligations, especially concerning exclusive, members-only resources.

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3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share information with third-party providers who assist us with payment processing, website hosting, or app analytics.

• Legal Requirements: We may disclose information if required by law or to enforce our terms, prevent misuse, or protect our rights.

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4. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect it. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

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5. Your Rights

As a user, you have the following rights concerning your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete information.

• Deletion: You may request the deletion of your data, subject to certain conditions, such as active subscriptions or legal requirements.

• Objections: You can opt out of certain data uses, such as marketing emails.

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6. Cookies and Tracking

Our website may use cookies to personalise your experience and analyse usage. You can manage cookie settings in your browser.

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7. Links to Other Websites

Our website may contain links to external sites. This Privacy Policy does not apply to third-party sites, so we encourage you to review their policies independently.

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8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the effective date.

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Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at info@singitbold.co.uk.

This policy outlines essential privacy practices and can be adapted to meet further requirements if needed.